No, Fairfield Theatre Company's box office and website are the sole provider of tickets for our venues. We are not affiliated with any third-party ticket sites and are not responsible for tickets purchased through any site other than our own.

There are no refunds or exchanges. The ONLY exception is if a performance is canceled. We offer a full refund or credit to an upcoming performance. If a show is rescheduled you have 2 options: 1. If you cannot attend we will offer a full refund or a credit towards an upcoming show. 2. Your original ticket(s) will be honored for the rescheduled date.

FTC has a strict no re-entry policy during performances. If you need to go outside to smoke, we do have dedicated smoking sections available outside of both venues.

We have handicap seating for both The Warehouse and StageOne. To see if handicap seating is available, contact our box office at 203-259-1036 from 11am - 5pm seven days a week. If the show you would like to attend is a General Admission show, please contact the box office and we will make the necessary accommodations for you.

Service animals are welcome at our venues. If you have a service animal and need to have them accompany you to a show, please come prepared with your pet’s proper identification & service license.

Photography is at the discretion of the artists’ management. If management allows photography, no flash is allowed.

No weapons of any kind are permitted in our venues. All explosive devices, firecrackers, laser pens, signs, banners, oversized bags, outside food & beverage (water bottles, cans, alcohol), drugs etc. are prohibited and will be confiscated.